A Message to Our Valued Owners:

We would like to thank you for your selection of a Subaru vehicle. We take pride in our products and are committed to your continued satisfaction.

Subaru of America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2025 model year Forester Hybrid Electric vehicles and 2026 model year Crosstrek Hybrid Electric vehicles.

If your vehicle is left parked when the fuel tank is near full capacity and the vehicle is exposed to a significant rise in ambient temperature, the fuel temperature and tank pressure may increase causing fuel to leak from the filler cap.

WRD-26 Recall FAQs:

Q: What should I do?
A: Please contact your Subaru retailer (dealer) immediately to schedule an appointment to have this safety recall completed at no cost to you.

It is highly recommended that you maintain the fuel level at half a tank or less until the repair has been completed.

Until the repair can be completed, the vehicle should be parked outside whenever the fuel level is more than half full.

Q: What will Subaru do?
A: Subaru will replace the fuel filler cap gasket with an improved gasket incorporating an O-ring to enhance sealing performance, free of charge.

Q: What will be done to the vehicle?
A: Subaru will replace the fuel filler cap gasket with an improved gasket incorporating an O-ring to enhance sealing performance, free of charge.

Q: How long will the repair take?

A: The replacement of the fuel filler cap gasket will take approximately 15 minutes. However, it may be necessary to leave your vehicle for a longer period of time to allow your Subaru retailer flexibility in scheduling.

Q: What Subaru models are involved?
A: Certain 2025 model year Forester Hybrid Electric vehicles and 2026 model year Crosstrek Hybrid Electric vehicles.

Q: Do I need to make an appointment?
A: Yes. Please contact your servicing Subaru retailer to set up an appointment to ensure that the retailer can allocate a time slot to best accommodate you.

Q: How much will this recall repair cost?
A: This repair will be performed free of charge at any authorized Subaru retailer.

Q: Do I have to return to the retailer where I bought the car?
A: Any authorized Subaru retailer will be able to perform this recall repair free of charge for you.

Q: Can I have this recall repair performed at an independent repair facility?
A: Only an authorized Subaru retailer can perform this recall repair free of charge for you.

Q: If I live in Canada do I have to return to the United States to have this performed?
A: Any authorized Subaru dealership in either the United States or Canada is capable of performing this recall repair.

Q: If I no longer own the vehicle what should I do?
A: If you no longer own your vehicle, please update owner information online at www.subaru.com/customer-support.html , by selecting Email Us then selecting Ownership Update from the list of topics.